Explore What Makes Our Mexican Hotels And Resorts a Great Place to Work (GPTW)

In today’s competitive job market, being recognized as a Great Place to Work is a badge of honor and a powerful statement about a company’s culture, leadership, and employee experience.

We are excited to share the news that The Excellence Collection has once again received the Great Place to Work certification in Mexico for 2025, ranking 31st nationwide in multinational companies in the 500 - 5,000 employees category.

What is the Great Place to Work Certification?

The Great Place to Work Certification (GPTW) is a prestigious recognition awarded to companies that meet high standards of workplace culture, employee trust, and job satisfaction. Administered by the global authority on workplace culture, Great Place to Work, the certification is based primarily on feedback from employees, which makes it an authentic and credible assessment of a company’s culture.

How Does a Company Get Certified?

To achieve certification, companies must go through a two-step process:

• Employee Survey (Trust Index): At least 70% of employees must respond to a confidential survey that measures key aspects of workplace culture, including credibility of leadership, respect, fairness, pride, and camaraderie.
•  Culture Brief: Companies also submit information about their programs, practices, and demographics to provide additional context for their employee experience.

If the results meet the required benchmarks, the company earns the certification and can start promoting itself as a certified Great Place to Work (GPTW).

4 Reasons Why Certification Matters

1) It helps an employer with branding.
Being certified signals to current and potential employees that your organization values a positive and inclusive workplace culture.

2) It helps companies attract and retain talent.
Research shows that job seekers are more likely to apply to companies with strong employer reputations. Certified companies also tend to have lower turnover and higher employee engagement.

3) A good culture means good business performance.
A thriving culture isn’t just good for people, it’s good for business. Certified workplaces often outperform their competitors in customer satisfaction, innovation, and financial growth.

4) Authenticity matters.
Unlike other awards based solely on applications or external judgment, this certification is based on employee feedback, which means it's trustworthy and transparent.

How Does The Excellence Collection Care For Staff?

At The Excellence Collection, we pride ourselves on offering quality employment with fair and equal treatment for all of our employees.

Fair Compensation

We strive to offer competitive, fair, and equitable pay. This allows us to attract and retain the best staff. We also offer a set of benefits that go beyond the legal requirements of each country.

Work-Life Balance

We focus on helping balance our staff's professional and personal lives. Each year, we review and implement strategies that exceed minimum local requirements. This may include anything from providing their children with school supplies to giving them extra days off, and more.

Staff Satisfaction

It is important to us that our staff enjoy working at The Excellence Collection, so we created an internal outlet for honest staff feedback to share their needs and desires. This has worked well for us.

What This Means for Your Next Caribbean Vacation

Caring about whether a company treats its staff well may not seem like it would directly affect your vacation, but it does. Here’s how:

• A Happy Staff Provides Better Service
  When employees are respected, fairly paid, and working under good conditions, they tend to be more engaged and motivated. That translates into friendlier service, more attention to detail, and a more positive atmosphere that you directly experience as a guest.
  
  
• Ethical Travel = Responsible Impact
  Your travel choices matter. Supporting companies that protect workers' rights helps fight exploitation, poor labor practices, and in some cases, even modern slavery. You're essentially voting with your wallet for a more humane tourism industry.
  
  
• A More Authentic Connection
  Employees who feel valued are more open to sharing genuine stories, cultural insights, and personalized recommendations. That can make your trip more meaningful and memorable.
  
  
• Sustainable Tourism Starts with People
  Environmental sustainability is extremely important, but social sustainability, which refers to how companies support local communities, is important as well. Businesses that prioritize staff welfare are more likely to invest in the local economy, training, and long-term community development.
  
  
• It promotes your positive feelings
  If you value fairness and dignity, extending those values to how you travel just makes sense. Choosing to support ethically run companies aligns your actions with your principles.

These days, with so much information at everyone's fingertips, workplace culture is no longer something that is just nice to have; it’s a must. The Excellence Collection is proud of our commitment to creating an environment where people feel seen, heard, and supported.  

With yet another Great Place to Work certificate, The Excellence Collection welcomes guests to enjoy a sustainable escape where joy and satisfaction are for both the guests who visit and the staff who work there.